دانلود کتاب Good Services: How to Design Services That Work

Name: Good Services: How to Design Services That Work
Availability: InStock
Author: Louise Downe
ISBN: 9063695438

by Louise Downe

عنوان فارسی: خدمات خوب: نحوه طراحی خدمات کارآمد
ناشر: BIS Publishers
سال: 2020
ویرایش: 1st edition
زبان: انگلیسی
تعداد صفحه (نسخه چاپی - نسخه الکترونیکی): 224
شابک: 9063695438
نوع فایل: EPUB دانلود نرم افزار مطالعه
حجم: 0.73 مگابایت

گزارش تخلف

دانلود کتاب

افزودن خلاصه فارسی

جزییات کتاب

Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a 'good' service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a 'good' and 'bad' service and describing the common elements within all services that mean they either work for users or don't.

A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.

کتاب های مرتبط

این کتاب رو مطالعه کردید؟ نظر شما چیست؟

برای ارسال نظر، لطفا وارد شوید.

نظر دهید

Adding comments has been disabled.

نظرات (0)

هنوز نظری داده نشده است. شما اولین باشید!