کتاب های Philip B. Crosby
Completeness: Quality for the 21st century
Philip B. Crosby, 1992
Let’s talk quality: 96 questions you always wanted to ask Phil Crosby
Philip B. Crosby, 1989
Quality Without Tears: The Art of Hassle-free Management
Philip B. Crosby, 1984
Quality Is Free
Philip B. Crosby, 1980
