انتشارات Amacom Div American Mgmt Assn
Productive performance appraisals
Paul Falcone, Randi Toler Sachs, 2007
78 important questions every leader should ask and answer
Chris Clarke-Epstein, 2002
96 Great Interview Questions to Ask Before You Hire, Second Edition
Paul Falcone, 2009
Compensating new sales roles: how to design rewards that work in today's selling environment
Jerome A. Colletti, Mary S. Fiss, 2001
Power etiquette: what you don't know can kill your career
Dana May Casperson, 1999
Assimilating new leaders: the key to executive retention
Diane Downey, 2001
Administrative assistant's and secretary's handbook
James Stroman, 2008
Coolhunting: chasing down the next big thing
Peter Andreas Gloor, 2007
Delivering knock your socks off service
Kristin Anderson, 2003
Great customer service on the telephone
Kristin Anderson, 1992
High-Impact Interview Questions: 701 Behavior-Based Questions to Find the Right Person for Every Job
Victoria A. Hoevemeyer, 2006
How to design & implement a results-oriented variable pay system
John G. Belcher, 1996
How to negotiate anything with anyone anywhere around the world
Frank L. Acuff, 1997
It's Your Biz: The Complete Guide to Becoming Your Own Boss
Susan Wilson Solovic, 2011
Knock your socks off answers: solving customer nightmares & soothing nightmare customers
Kristin Anderson, 1995
Knock your socks off selling
Jeffrey H. Gitomer, 1999
