دانلود کتاب Best Practices: Evaluating Performance: How to Appraise, Promote, and Fire

This booklet has the feel of a "fat" brochure. But it is not particularly costly and it does a nice job of explaining how leaders can appraise, promote and fire their subordinates. The booklet is divided into the following five chapters:

1. One-on-one performance management
2. Promoting employees
3. Dealing with underperformance
4. Evaluating team performance
5. Implementing performance management

I particularly liked the 6-page summary at the end of the booklet that was called "Off-and-Running." I probably would have liked the booklet better if the summary had been situated at the front of the book instead of at the end.

The booklet is packed with wonderful checklists and lists making it very easy for the reader to use the book to evaluate employee performance without having to read and study a long book on the subject. For example, one list included was entitled "Progressive Discipline Steps" and read as follows:

Informal Feedback
Performance Reviews
Oral Reprimands
Written Reprimands
Probation
Termination

All in all, this was a wonderful little booklet. 5 stars!