دانلود کتاب Active Listening Techniques 30 Practical Tools to Hone Your Communication Skills

30 Essential tools to sharpen your communication skills through active listening

To listen actively is to listen with complete attention and an engaged mind and body. And while it may come naturally to some, it’s also a skill that can be honed through practice. Active Listening Techniques will help you do just that, so you can ensure the people around you feel respected, understood, and heard—in the workplace and beyond.

With 30 practical communication tools grounded in active listening, you’ll acquire skills to help you get your message across, cultivate healthier personal relationships, and even achieve greater career success.

Active Listening Techniques helps you:

Get the basics—Discover the importance of paraphrasing, nonverbal cues, emotional labeling, mirroring, validation, and other fundamental active listening techniques.
Put your skills to use—Each communication tool includes an illustrative anecdote, as well as digestible strategies to help you apply the concept to your everyday life.
Manage conflict—Learn how invaluable active listening can be when it comes to navigating difficult or emotionally charged situations.

Learn how to develop stronger connections through exercises that explore active listening.