دانلود کتاب Humanizing Healthcare: Transform Culture to Hardwire Humanity at Every Point of Care

From a top healthcare futurist, frontline innovator, and Deloitte consultant comes a road map to Humanizing Healthcare--hardwiring humanity at every point of care--a cultural transformation that is good for people and good for business.

Without meaning to do so, the healthcare industry continues to injure people--patients and clinicians--physically, emotionally, mentally, financially, spiritually, and socially. There have been numerous efforts to overhaul the system, but nothing has yet cured healthcare of its illnesses.

Paramedic-turned-physician executive and Deloitte consultant Summer Knight helps top healthcare and life sciences organizations create patient-centric, consumer-oriented healthcare delivery systems. She not only provides a guide for how the industry can transform to embody a more human perspective, using data and technology, she also illustrates how using Humanizing Healthcare as a collective North Star will positively impact all stakeholders: consumers, providers, caregivers, staff, executives, shareholders, and the government alike. In this book, she:



Defines the core problem in the healthcare ecosystem
Clarifies the 3+1 key drivers disrupting healthcare
Presents the 7 trends transforming healthcare
Introduces a new vernacular for healthcare
Reveals the 9 requirements that hardwire humanity at every point of care
Describes new models for care, removing barriers while engaging and activating consumers to optimize their health, even when burdened by chronic conditions
Discusses the 9 cultural changes for Humanizing Healthcare

Identifies the evolving macro-level transformations in healthcare
She shows healthcare leaders what is possible when you create high-quality, compassionate therapeutic alliances that deliver consumer-driven care with value to all industry stakeholders.
Humanizing Healthcare is the future of healthcare.