دانلود کتاب ISO 9001:2015 Quality management systems — Requirements
by ISO/IEC
|
عنوان فارسی: ISO 9001:2015 سیستم های مدیریت کیفیت - الزامات |
دانلود کتاب
جزییات کتاب
needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
All the requirements of ISO 9001:2015 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.