دانلود کتاب User Journey Mapping

Name: User Journey Mapping
Availability: InStock
Author: Stephanie Walter
ISBN: 9781925836493

by Stephanie Walter

عنوان فارسی: نقشه برداری سفر کاربر
ناشر: SitePoint
سال: 2022
زبان: انگلیسی
تعداد صفحه (نسخه چاپی - نسخه الکترونیکی): 0
شابک: 9781925836493
نوع فایل: EPUB دانلود نرم افزار مطالعه
حجم: 6.59 مگابایت

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جزییات کتاب

A user journey map is a powerful asset that's used to understand how people use our products. It is an essential tool for building websites, applications, and services. By visualizing user goals, phases in the journey, tasks, pain points, and sometimes feelings, a map can help teams build products by showing a global view of the user's journey, bringing stakeholders and product teams together. It can be used to brainstorm new opportunities, fix issues, design new services, and understand gaps within an organization.
This book will show you how to research, present, and use a user journey map. You'll learn
What a user journey map is, and what it's useful for
The different types of maps and how to use them
How to conduct user research for mapping
How to run workshops
How to use your maps effectively

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