دانلود کتاب Interaction Design for Complex Problem Solving. Developing Useful and Usable Software

Content: Preface, Pages xv-xxviIntroduction, Pages xxvii-xlii1 - What Makes Complex Problem Solving Complex?, Pages 3-292 - Usefulness: Focusing on Inquiry Patterns, Task Landscapes, and Core Activities, Pages 31-633 - Filling in the Gaps: Integrating Usefulness Into User-Centered Design, Pages 65-1044 - Keeping the System Up and Running, Pages 107-1505 - Getting IT Right, Pages 151-1836 - Criteria, Constraints, and Choices: Optimizing the Mix in Merchandising, Pages 185-2307 - Design Strategies and Choices for Optimizing the Mix, Pages 231-2708 - Decision-Making in Complex Systems of Patient Care, Pages 271-3239 - Designing for Usefulness Across Cases, Pages 324-35210 - Next Steps: Politics and Positioning of Usefulness, Pages 354-381Appendix - Distribution of Control in the VizAppManager Tool, Pages 383-384Figure Credits, Page 385Index, Pages 387-397