دانلود کتاب Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children

"Intended for executives, planners and high level IT managers, this volume provides a comprehensive overview of the ecosystem of Information technology and explores the interconnectedness of technology and business as a system of value for IT architecture. Topics discussed include IT as an evolving system of continuous improvement, universal architectures, patterns for IT processes and IT lifecycles. The work explores overarching themes and also provides detailed organizational charts and plans demonstrating real world examples. Betz is research director for an integrated IT management at a management consulting firm."--SciTech Book NewsContent: Front matter, Pages i-iiCopyright, Page ivDedication, Page vList of Figures, Pages ix-xiiList of Tables, Page xiiiForeword I, Pages xv-xviiForeword II, Pages xix-xxPreface, Pages xxi-xxxiAuthor Biography, Pages xxxiii-xxxivChapter 1 - IT in a World of Continuous Improvement, Pages 1-31Chapter 2 - Architecture Approach, Pages 33-149Chapter 3 - Patterns for the IT Processes, Pages 151-241Chapter 4 - Patterns for the IT Lifecycles, Pages 243-313Appendix A - Extended Definitions for the IT Architectural Catalogs, Pages 315-408Appendix B - Fundamentals of Computing for the Business Professional, Pages 409-410Appendix C - Production and Services, Pages 411-416References, Pages 417-424Index, Pages 425-439