دانلود کتاب Compendium of Questionnaires and Inventories Volume 1

"The reference you wish you had sooner is now available Compendium of Questionnaires and Inventories By Sarah Cook Frustrated when you can t find the right assessments and inventories to use during training sessions? This manual is chock full of an assortment of assessments, checklists and surveys covering a variety of different topic areas. It is a must resource for trainers, HR professionals, line managers, team leaders anyone who wants to provoke self-awareness and discussion during training and development sessions. The 49 inventories are arranged in alphabetical order by topic. For easy reference, they are organized in a matrix index into 10 categories: ?· Coaching/counseling ?· Communication ?· Customer service ?· Leadership skills ?· Organizational awareness ?· Performance management ?· Personal effectiveness ?· Recruitment and selection ?· Teamwork ?· Training and development In each category, you ll find a wide range of inventories covering the skills, attitudes and behaviors needed to demonstrate virtually any skill set or competency such as assertiveness, interview skills, motivation, creativity, conflict management and many more. You can use each inventory as a stand-alone item. The inventories also are ideal as preparatory material before sessions, part of group or individual coaching sessions or assessment modules to gauge improvement after training is over. Using the key learning points that accompany each inventory, you ll become a better trainer as you learn how to initiate stimulating discussions and help learners create their own personal action plans. 304 pp "