دانلود کتاب Construction Quality Management

This book examines the various quality management systems applied to the construction industry in Hong Kong and other parts of the world. Hong Kong’s experience is particularly important because it plays a leading role in construction quality management globally. The text traces the change from quality control (QC) practice in the 1970s, to the quality assurance (QA) concept in the 1980s, and finally to the total quality management (TQM) philosophy in the 1990s. All the tools and techniques used in relation to construction quality management are discussed in detail in the 12 chapters. As with the other volumes in the Construction and Real Estate Series, this is a reference book for construction professionals, and can be used as a textbook for a number of undergraduate and postgraduate courses in real estate, construction and civil engineering.