دانلود کتاب Building the High-Trust Organization: Strategies for Supporting Five Key Dimensions of Trust (J-B International Association of Business Communicators)

Name: Building the High-Trust Organization: Strategies for Supporting Five Key Dimensions of Trust (J-B International Association of Business Communicators)
Availability: InStock
Author: Pamela S Shockley-Zalabak
ISBN: 0470394722, 9780470394724

by Pamela S Shockley-Zalabak

عنوان فارسی: ساختمان سازمان بالا اعتماد: استراتژی برای حمایت از پنج کلید ابعاد اعتماد (انجمن بین المللی J-B از ما کسب و کار)
سال: 2010
ویرایش: 1
زبان: انگلیسی
تعداد صفحه (نسخه چاپی - نسخه الکترونیکی): 272-275
شابک: 0470394722, 9780470394724
نوع فایل: PDF دانلود نرم افزار مطالعه
حجم: 2.00 مگابایت

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جزییات کتاب

Based on IABC sponsored research in over 60 organizations, this guide provides an easy-to-administer model and instrument for measuring and managing trust in organizations. An explanation and practical applications accompany each of the model's five critical dimensions of trust: Competence, Openness and Honesty, Concern for Others, Reliability, and Identification. Using rich case examples and interviews, the book examines diverse approaches and opportunities for building trust--in peer groups, virtual environments, and with managers/supervisors, and top management. Individual interviews represent diverse organizational positions, responsibilities, perspectives, and geographic locations.Note: CD-ROM/DVD and other supplementary materials are not included as part of Kindle edition of this book.

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