دانلود کتاب Communication Skills: Stepladders to success for the professional (2003)

Designed for the career professional, this guide to improved communication skills is specifically designed to improve the ambitious individual's prospects in hisher chosen profession. Tackling a broad range of different communication skills in careful detail, the book contains valuable recommendations for anyone who has to be highly competent in presenting publishing their ideas. It also contains guidance for the ongoing development of these skills, and as such is useful for professionals at every level of competence in communicating. This book presents effective methods for: making a presentation to colleagues or clients; producing clear, concise prose for reports, memos, professional articles and CVs; participating in and chairing meetings; negotiating, asserting,influencing, persuading and being interviewed. Drawing from his own work in the field, the author bases his advice on the most recent developments in communications research, and clarifies his comments with examples of current professional practice, making Communication Skills the essential aid to career advancement.