دانلود کتاب Executive's Guide to IT Governance: Improving Systems Processes with Service Management, COBIT, and ITIL

Create strong IT governance processesIn the current business climate where a tremendous amount of importance is being given to governance, risk, and compliance (GRC), the concept of IT governance is becoming an increasingly strong component. Executive's Guide to IT Governance explains IT governance, why it is important to general, financial, and IT managers, along with tips for creating a strong governance, risk, and compliance IT systems process. Written by Robert Moeller, an authority in auditing and IT governance Practical, no-nonsense framework for identifying, planning, delivering, and supporting IT services to your business Helps you identify current strengths and weaknesses of your enterprise IT governance processes Explores how to introduce effective IT governance principles with other enterprise GRC initiatives Other titles by Robert Moeller: IT Audit, Control, and Security and Brink's Modern Internal Auditing: A Common Body of KnowledgeThere is strong pressure on corporations to have a good understanding of their IT systems and the controls that need to be in place to avoid such things as fraud and security violations. Executive's Guide to IT Governance gives you the tools you need to improve systems processes through IT service management, COBIT, and ITIL. Content: Chapter 1 Importance of IT Governance for all Enterprises (pages 1–7): Chapter 2 Fundamental Governance Concepts and Sarbanes?Oxley Rules (pages 9–35): Chapter 3 Enterprise Governance and GRC Tools (pages 37–45): Chapter 4 IT Governance and COSO Internal Controls (pages 47–66): Chapter 5 COBIT and the IT Governance Institute (pages 67–86): Chapter 6 ITIL and IT Service Management Guidance (pages 87–107): Chapter 7 IT Governance Standards: ISO 9001, 27002, and 38500 (pages 109–123): Chapter 8 IT Governance Issues: Risk Management, COSO ERM, and OCEG Guidance (pages 125–157): Chapter 9 Cloud Computing, Virtualization, and Portable, Mobility Computing (pages 159–176): Chapter 10 Governance, IT Security, and Continuity Management (pages 177–193): Chapter 11 PCI DSS Standards and Other IT Governance Rules (pages 195–216): Chapter 12 IT Service Catalogs: Realizing Greater Value from IT Operations (pages 217–228): Chapter 13 Importance of IT Service?Oriented Architecture for IT Governance Systems (pages 229–245): Chapter 14 IT Configuration and IT Portfolio Management (pages 247–261): Chapter 15 Application Systems Implementations and IT Governance (pages 263–273): Chapter 16 IT Governance Issues: Project and Program Management (pages 275–286): Chapter 17 Service Level Agreements, itSMF, Val IT, and Maximizing IT Investments (pages 287–305): Chapter 18 Enterprise Content Management (pages 307–317): Chapter 19 Internal Audit's Governance Role (pages 319–334): Chapter 20 Creating and Sustaining an Ethical Workplace Culture (pages 335–353): Chapter 21 Impact of Social Media Computing (pages 355–370): Chapter 22 IT Governance and the Audit Committee's IT Role (pages 371–376):