دانلود کتاب 101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones

Name: 101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones
Availability: InStock
Author: Andrew Griffiths
ISBN: 9781741750089, 1741750083

by Andrew Griffiths

عنوان فارسی: 101 راه برای واقعا جلب رضایت مشتریان خود: چگونه به حفظ مشتریان خود و جذب امکانات جدید
ناشر: Allen & Unwin
سال: 2007
زبان: انگلیسی
تعداد صفحه (نسخه چاپی - نسخه الکترونیکی): 255-255
شابک: 9781741750089, 1741750083
نوع فایل: PDF دانلود نرم افزار مطالعه
حجم: 1.00 مگابایت

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This book has some really good ideas. However it should mention that the book is designed for businesses who employ staff. As a one person business there were many ideas that I couldn't use - such as telling your staff how to approach customers, getting feedback from staff, watching your staff while they are dealing with customers etcI found myself skipping over pages to get to the next idea that was applicable to my situation. If you don't employ staff you may be a little disappointed in this book as it has many tips you can't use. If you do employ staff - you'll probably love this book as you'll be able to use them all.

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