دانلود کتاب Masterful Facilitation: Becoming a Catalyst for Meaningful Change

MASTERFUL FACILITATION Becoming a Catalyst for Meaningful Change Facilitators must be masters at helping groups and organizations reach their goals. Whether it is helping an executive team complete a strategic plan, guiding a group through a team-building exercise, or assisting a individuals to resolve conflicts, facilitation is a skill that is becoming more and more important. Using three key concepts in this book, managers and anyone interested in the fine 'art' of facilitation will be able to help group members articulate their purpose and determine their true desired results. They will be able to choose the level of intervention that will be the most powerful and efficient for that particular group -- and ultimately become 'master' facilitators who are adept at: ** achieving maximum results ** removing barriers to performance and leaving people and organizations more knowledgeable and skilled than before ** engineering change efforts that are effective and empowering A. GLENN KISER (Davidson, NC) is president of Kiser Consulting Services and has nearly 20 years of experience in the field of organizational development. He has trained more than 100 facilitators to use his systematic approach to facilitation.