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Gini Graham Scott Ph.D.
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دانلود کتاب Disagreements, Disputes, and All-Out War: Three Simple Steps for Dealing with Any Kind of Conflict
by Gini Graham Scott Ph.D.|
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عنوان فارسی: اختلافات، اختلافات و جنگ تمام عیار: سه مرحله ساده برای مقابله با هر نوع تعارض |
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جزییات کتاب
The potential for conflict exists in every interaction. But when one doesn't know how to deal with these disagreements constructively, they can escalate into unproductive and even destructive situations. The key is not to avoid conflict, but to recognize and manage it skillfully to produce the best possible outcome. In this powerful and practical guide, author Gini Graham Scott shows readers how to identify the reason for the conflict, recognize and control the emotional factors, and find the best solution. Written in an accessible, conversational style, packed with real-life examples, and including simple exercises and tools to help assess conflict situations, this indispensable guide shows readers how to handle whatever life throws at them.
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