دانلود کتاب Handbook of Industrial Engineering: Technology and Operations Management, Third Edition

Unrivaled coverage of a broad spectrum of industrial engineering concepts and applications The Handbook of Industrial Engineering, Third Edition contains a vast array of timely and useful methodologies for achieving increased productivity, quality, and competitiveness and improving the quality of working life in manufacturing and service industries. This astoundingly comprehensive resource also provides a cohesive structure to the discipline of industrial engineering with four major classifications: technology; performance improvement management; management, planning, and design control; and decision-making methods. Completely updated and expanded to reflect nearly a decade of important developments in the field, this Third Edition features a wealth of new information on project management, supply-chain management and logistics, and systems related to service industries. Other important features of this essential reference include: * More than 1,000 helpful tables, graphs, figures, and formulas * Step-by-step descriptions of hundreds of problem-solving methodologies * Hundreds of clear, easy-to-follow application examples * Contributions from 176 accomplished international professionals with diverse training and affiliations * More than 4,000 citations for further reading The Handbook of Industrial Engineering, Third Edition is an immensely useful one-stop resource for industrial engineers and technical support personnel in corporations of any size; continuous process and discrete part manufacturing industries; and all types of service industries, from healthcare to hospitality, from retailing to finance. Of related interest . . . HANDBOOK OF HUMAN FACTORS AND ERGONOMICS, Second Edition Edited by Gavriel Salvendy (0-471-11690-4) 2,165 pages 60 chapters "A comprehensive guide that contains practical knowledge and technical background on virtually all aspects of physical, cognitive, and social ergonomics. As such, it can be a valuable source of information for any individual or organization committed to providing competitive, high-quality products and safe, productive work environments."-John F. Smith Jr., Chairman of the Board, Chief Executive Officer and President, General Motors Corporation (From the Foreword) Content: Chapter 1 Full Potential Utilization of Industrial and Systems Engineering in Organizations (pages 1–25): D. Scott Sink, David F. Poirier and George L. SmithChapter 2 Enterprise Concept: Business Modeling Analysis and Design (pages 26–60): Frank O. Marrs and Barry M. MundtChapter 3 Tools for Building Information Systems (pages 61–109): Robert M. Barker, Brian L. Dos Santos, Clyde W. Holsapple, William P. Wagner and Andrew L. WrightChapter 4 Decision Support Systems (pages 110–154): Andrew P. SageChapter 5 Automation Technology (pages 155–176): Chin?Yin Huang and Shimon Y. NofChapter 6 Computer Integrated Technologies and Knowledge Management (pages 177–226): Frank?Lothar Krause, Kai Mertins, Andreas Edler, Peter Heisig, Ingo Hoffmann and Markus HelmkeChapter 7 Computer Networking (pages 227–258): Lajos Balint and Tamas MaarayChapter 8 Electronic Commerce (pages 259–279): Soon?Yong Choi and Andrew B. WhinstonChapter 9 Enterprise Modeling (pages 280–307): August?Wilhelm Scheer, Frank Habermann and Oliver ThomasChapter 10 The Factory of the Future: New Structures and Methods to Enable Transformable Production (pages 309–323): Hans?Jurgen Warnecke, Wilfried Sihn and Ralf von BrielChapter 11 Enterprise Resource Planning Systems in Manufacturing, (pages 324–353): Mary Elizabeth A. Algeo and Edward J. BarkmeyerChapter 12 Automation and Robotics (pages 354–400): Rolf Dieter Schraft, Jens?Gunter Neugebauer and Stefan SchmidChapter 13 Assembly Process (pages 401–446): K. FeldmannChapter 14 Manufacturing Process Planning and Design (pages 447–483): Tien?Chien Chang and Yuan?Shin LeeChapter 15 Computer Integrated Manufacturing (pages 484–529): Cheng Wu, Fan YuShun and Xiao DeyunChapter 16 Clean Manufacturing (pages 530–543): Julie Ann StuartChapter 17 Just?in?Time, Lean Production, and Complementary Paradigms (pages 544–561): Takao Enkawa and Shane J. SchvaneveldtChapter 18 Near?Net?Shape Processes (pages 562–588): Reimund Neugebauer and Klaus HerfurthChapter 19 Environmental Engineering: Regulation and Compliance (pages 589–600): Robert B. Jacko and Timothy M. C. LabrecheChapter 20 Collaborative Manufacturing (pages 601–619): Jose A. Ceroni and Shimon Y. NofChapter 21 Service Industry Systems and Service Quality (pages 621–633): Martin Wetzels and Ko de RuyterChapter 22 Assessment and Design of Service Systems (pages 634–650): Michael Haischer, Hans?Jorg Bullinger and Klaus?Peter FahnrichChapter 23 Customer Service and Service Quality (pages 651–664): Richard A. FeinbergChapter 24 Pricing and Sales Promotion (pages 665–683): Kent B. MonroeChapter 25 Mass Customization (pages 684–709): Mitchell M. Tseng and Jianxin JiaoChapter 26 Client/Server Technology (pages 710–736): On Hashida and Hiroyuki SakataChapter 27 Industrial Engineering Applications in Health Care Systems (pages 737–750): Swatantra K. KachhalChapter 28 Industrial Engineering Applications in Financial Asset Management (pages 751–771): R. Mcfall LammChapter 29 Industrial Engineering Applications in Retailing (pages 772–786): Richard A. Feinberg and Tim ChristiansenChapter 30 Industrial Engineering Applications in Transportation (pages 787–824): Chryssi Malandraki, David Zaret, Juan R. Perez and Chuck HollandChapter 31 Industrial Engineering Applications in Hotels and Restaurants (pages 825–836): Douglas C. NelsonChapter 32 Leadership, Motivation, and Strategic Human Resource Management (pages 837–867): Taly Dvir and Yair BersonChapter 33 Job and Team Design (pages 868–898): Gina J. Medsker and Michael A. CampionChapter 34 Job Evaluation in Organizations (pages 899–919): John M. Hannon, Jerry M. Newman, George T. Milkovich and James T. BrakefieldChapter 35 Selection, Training, and Development of Personnel (pages 920–947): Robert W. Swezey and Richard B. PearlsteinChapter 36 Aligning Technological and Organizational Change (pages 948–974): Ann Majchrzak and Najmedin MeshkatiChapter 37 Teams and Team Management and Leadership (pages 975–994): Francois Sainfort, Alvaro D. Taveira, Neeraj K. Arora and Michael J. SmithChapter 38 Performance Management (pages 995–1010): Martin P. Finegan and Douglas K. SmithChapter 39 Cognitive Tasks (pages 1011–1040): Nicolas Marmaras and Tom KontogiannisChapter 40 Physical Tasks: Analysis, Design, and Operation (pages 1041–1110): Waldemar Karwowski and David RodrickChapter 41 Ergonomics in Digital Environments (pages 1111–1130): Ulrich Raschke, Lisa M. Schutte and Don B. ChaffinChapter 42 Human Factors Audit (pages 1131–1155): Colin G. DruryChapter 43 Design for Occupational Health and Safety (pages 1156–1191): Michael J. Smith, Pascale Carayon and Ben?Tzion KarshChapter 44 Human–Computer Interaction (pages 1192–1236): Kay M. Stanney, Michael J. Smith, Pascale Carayon and Gavriel SalvendyChapter 45 Project Management Cycle: Process Used to Manage Project (Steps to Go Through) (pages 1237–1251): Avraham ShtubChapter 46 Computer?Aided Project Management (pages 1252–1262): Carl N. BelackChapter 47 Work Breakdown Structure (pages 1263–1280): Boaz Golany and Avraham ShtubChapter 48 Planning and Integration of Product Development (pages 1281–1295): Hans?Jorg Bullinger, Joachim Warschat, Jens Leyh and Thomas CebullaChapter 49 Human?Centered Product Planning and Design (pages 1296–1310): William B. RouseChapter 50 Design for Manufacturing (pages 1311–1331): C. Richard Liu and Xiaoping YangChapter 51 Managing Professional Services Projects (pages 1332–1350): Barry M. Mundt and Francis J. SmithChapter 52 Methods Engineering (pages 1351–1390): Stephan KonzChapter 53 Time Standards (pages 1391–1408): Stephan KonzChapter 54 Work Measurement: Principles and Techniques (pages 1409–1462): Aura Castillo MatiasChapter 55 Facilities Size, Location, and Layout (pages 1463–1501): James A. TompkinsChapter 56 Material?Handling Systems (pages 1502–1526): Yavuz A. BozerChapter 57 Storage and Warehousing (pages 1527–1547): Jerry D. SmithChapter 58 Plant and Facilities Engineering with Waste and Energy Management (pages 1548–1584): James R. RossChapter 59 Maintenance Management and Control (pages 1585–1623): Ralph W. “Pete” PetersChapter 60 Queuing Models of Manufacturing and Service Systems (pages 1625–1668): John A. Buzacott and J. George ShanthikumarChapter 61 Production?Inventory Systems (pages 1669–1694): David D. YaoChapter 62 Process Design and Reengineering (pages 1695–1717): John Taylor, Tarsha Dargan and Ben WangChapter 63 Scheduling and Dispatching (pages 1718–1740): Michael Pinedo and Sridhar SeshadriChapter 64 Personnel Scheduling (pages 1741–1767): Richard N. BurnsChapter 65 Monitoring and Controlling Operations (pages 1768–1790): Albert T. Jones, Yuehwern Yih and Evan WallaceChapter 66 Total Quality Leadership (pages 1791–1807): Johnson A. EdosomwanChapter 67 Quality Tools for Learning and Improvement (pages 1808–1827): Lloyd ProvostChapter 68 Understanding Variation (pages 1828–1855): Lloyd ProvostChapter 69 Statistical Process Control (pages 1856–1876): John R. English and Terry R. CollinsChapter 70 Measurement Assurance (pages 1877–1886): S. ChandrasekarChapter 71 Human Factors and Automation in Test and Inspection (pages 1887–1920): Colin G. DruryChapter 72 Reliability and Maintainability (pages 1921–1955): Kailash C. KapurChapter 73 Service Quality (pages 1956–1965): Laura Raiman DuPontChapter 74 Standardization, Certification, and Stretch Criteria (pages 1966–1974): Harrison M. WadsworthChapter 75 Design and Process Platform Characterization Methodology (pages 1975–2004): Raja M. Parvez and Donald FusaroChapter 76 Logistics Systems Modeling (pages 2005–2019): David Simchi?Levi and Edith Simchi?LeviChapter 77 Demand Forecasting and Planning (pages 2020–2032): Ananth V. IyerChapter 78 Advanced Planning and Scheduling for Manufacturing, (pages 2033–2053): Kenneth Musselman and Reha UzsoyChapter 79 Transportation Management and Shipment Planning (pages 2054–2069): Jeffrey H. FischerChapter 80 Restructuring a Warehouse Network: Strategies and Models (pages 2070–2082): Hokey Min and Emanuel MelachrinoudisChapter 81 Warehouse Management (pages 2083–2109): Gunter P. SharpChapter 82 Supply Chain Planning and Management (pages 2110–2140): Douglas M. Lambert and Edward A. SiecienskiChapter 83 Stochastic Modeling (pages 2141–2171): Colm A. O'CinneideChapter 84 Decision?Making Models (pages 2172–2223): Mark R. LehtoChapter 85 Design of Experiments (pages 2224–2240): H. Samuel Wang and Chung?Pu ChangChapter 86 Statistical Inference and Hypothesis Testing (pages 2241–2263): Don T. Phillips and Alberto Garcia?DiazChapter 87 Regression and Correlation (pages 2264–2293): Raja M. Parvez and Donald FusaroChapter 88 Product Cost Analysis and Estimating (pages 2295–2316): Phillip F. OstwaldChapter 89 Activity?Based Management in Manufacturing (pages 2317–2330): Keith V. SmithChapter 90 Discounted Cash Flow Methods (pages 2331–2359): Raymond P. LutzChapter 91 Economic Risk Analysis (pages 2360–2393): G. A. FleischerChapter 92 Inflation and Price Change in Economic Analysis (pages 2394–2405): Joseph C. HartmanChapter 93 Modeling Human Performance in Complex Systems (pages 2407–2444): K. Ronald Laughery, Susan Archer and Kevin CorkerChapter 94 Simulation Packages (pages 2445–2468): Abe Nisanci and Robert E. SchwabChapter 95 Statistical Analysis of Simulation Results (pages 2469–2495): Barry L. NelsonChapter 96 Virtual Reality for Industrial Engineering: Applications for Immersive Virtual Environments (pages 2496–2520): Hans?Jorg Bullinger, Ralf Breining and Martin BraunChapter 97 Linear Optimization (pages 2521–2539): A. “Ravi” Ravindran and Roy MarstenChapter 98 Nonlinear Optimization (pages 2540–2567): Tom M. CavalierChapter 99 Network Optimization (pages 2568–2581): Richard T. WongChapter 100 Discrete Optimization (pages 2582–2601): Ronald L. RardinChapter 101 Multicriteria Optimization (pages 2602–2624): Po Lung Yu, Chin I. Chiang and Gwo Hshiung TzengChapter 102 Stochastic Optimization (pages 2625–2649): Anton J. Kleywegt and Alexander Shapiro