دانلود کتاب Nan's arsonist : a Six Sigma mystery

The successes of Six Sigma have been well documented, but yet it still remains a daunting mystery for many who are unsure what it actually is or how it works. This book is intended to help break down those questions by explaining Six Sigma in an easy to read format, using a fun mystery story to convey the message. In this, the second book in the series, the main character Nan finds herself investigating a deadly fire. As she uses her Six Sigma skills to try and crack the case, the reader learns the many ways to apply Six Sigma methodology to help solve problems. Like the first book in the series, Nan, this book takes place in a hospital setting making it especially relevant to the healthcare industry. A truly easy-to-read and entertaining book, Nan’s Arsonist is both fun and informative, and is a great way to introduce or give a better understanding of Six Sigma to anyone