دانلود کتاب Armstrong's handbook of management and leadership : developing effective people skills for better leadership and management

pt. 1. Leading, managing and developing fundamentals. Leading people --Managing people --Developing people --pt. 2. Approaches to HRM and L&D. The concept of human resource management --Delivering HRM --The role and organization of the HR and L&D functions --The contribution of HRM and L&D in different types of organization --The professional and ethical approach to HRM and L&D --pt. 3. People management processes. Employee engagement --Motivation --Commitment --Change management --Flexible working --pt. 4. Management skills. Managing oneself --Managing interpersonal relationships at work --Influencing people --People management skills --Problem solving and decision making --Analytical, critical and consultancy skills --Information handling skills --Business and financial skills --Postgraduate study skills.