دانلود کتاب Communication in Healthcare Settings

This book presents an international snapshot of communication in healthcare settings and examines how policies, procedures and technological developments influence day to day practice. Brings together a series of papers describing features of healthcare interaction in settings in Australasia, the U.S.A, continental Europe and the UK Contains original research data from previously under-studied settings including professions allied to medicine, telephone-mediated interactions and secondary care Contributors draw on the established conversation analytic literature on healthcare interaction and broaden its scope by applying it to professionals other than doctors in primary care Examines how issues relating to policy, procedure or technology are negotiated and managed throughout daily healthcare practice Content: Chapter 1 Beyond ‘Doctor and Patient’: Developments in the Study of Healthcare Interactions (pages 1–16): Alison Pilnick, Jon Hindmarsh and Virginia Teas GillChapter 2 Dialling for Donations: Practices and Actions in the Telephone Solicitation of Human Tissues (pages 17–30): T. Elizabeth Weathersbee and Douglas W. MaynardChapter 3 Managing Medical Advice Seeking in Calls to Child Health Line (pages 31–47): Carly W. Butler, Susan Danby, Michael Emmison and Karen ThorpeChapter 4 Practitioners' Accounts for Treatment Actions and Recommendations in Physiotherapy: When do they Occur, how are they Structured, what do they do? (pages 48–65): Ruth ParryChapter 5 ‘I’ve Put Weight on Cos I've Bin Inactive, Cos I've 'ad me Knee Done': Moral Work in the Obesity Clinic (pages 66–82): Helena WebbChapter 6 Progressivity and Participation: Children's Management of Parental Assistance in Paediatric Chronic Pain Encounters (pages 83–98): Ignasi ClementeChapter 7 Embedding Instruction in Practice: Contingency and Collaboration during Surgical Training (pages 99–116): Marcus Sanchez Svensson, Christian Heath and Paul LuffChapter 8 Creating History: Documents and Patient Participation in Nurse?Patient Interviews (pages 117–132): Aled JonesChapter 9 Listening to what is said – Transcribing what is Heard: The Impact of Speech Recognition Technology (SRT) on the Practice of Medical Transcription (MT) (pages 133–147): Gary C. David, Angela Cora Garcia, Anne Warfield Rawls and Donald Chand