انتشارات Kogan Page
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Customer care excellence : how to create an effective customer focus
Sarah Cook, 2011![Customer Care Excellence: How to Create an Effective Customer Focus](http://cdn.ketabkoo.com/covers/1/199831-n.jpg)
Customer Care Excellence: How to Create an Effective Customer Focus
Sarah Cook, 2008![Supply Chain Risk Management: Vulnerability and Resilience in Logistics](http://cdn.ketabkoo.com/covers/2/201021-n.jpg)
Supply Chain Risk Management: Vulnerability and Resilience in Logistics
Donald Waters, 2007![Organization Design: A Guide to Building Effective Organizations](http://cdn.ketabkoo.com/covers/2/203819-n.jpg)
Organization Design: A Guide to Building Effective Organizations
Christine Irwin, 2011![From Idea to Profit: How to Market Innovative Products and Services](http://cdn.ketabkoo.com/covers/2/214856-n.jpg)
From Idea to Profit: How to Market Innovative Products and Services
Adam Jolly, 2005![The Handbook Of European Intellectual Property Management](http://cdn.ketabkoo.com/covers/2/214864-n.jpg)
The Handbook Of European Intellectual Property Management
Adam Jolly, 2007![The Handbook of Work-based Pension Schemes](http://cdn.ketabkoo.com/covers/2/214867-n.jpg)
The Handbook of Work-based Pension Schemes
Adam Jolly, 2013![The 30 Day MBA: Your Fast Track Guide to Business Success](http://cdn.ketabkoo.com/covers/2/215510-n.jpg)