کتاب های Robert Spector

Clinical Neuropsychological Assessment: A Cognitive Approach
Robert L. Mapou (auth.), Robert L. Mapou, Jack Spector (eds.), 1995
Amazon.com: Get Big Fast
Robert Spector, 2002
Designing Service Excellence: People and Technology
Robert Spector, 2014
The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture
Robert Spector, breAnne O. Reeves, 2017